Help & answers
Questions, answered.
Whether you cook at home or you're sourcing for a kitchen, here's what people ask us most. Can't find it? We're a phone call or an email away.
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Yes. Minnie’s is SANHA certified, so the whole range is Halaal, every batch, every time.
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Yes. Minnie’s is FSSC 22000 certified, which includes HACCP, one of the highest food-safety certifications in the world. It covers everything from how we source ingredients to how we make, fill and trace every bottle.
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A wide range of sauces, marinades, bastings, dressings, condiments, spice blends, and mocktail and milkshake syrups, all made in Durban. From everyday table sauces to fierier blends for the heat-seekers.
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Browse and order the full retail range right here on the site. Have a look at our Retail Range to get started.
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We’ve got you. Our Recipes section is full of serving suggestions and dishes built around the sauces, a good place to find your next family meal.
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We send orders by courier, and delivery time depends on where you are. The exact courier cost is calculated at checkout. For the full picture, see our Shipping & Payments page.
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You can pay by card or EFT. Card payments are processed securely, and EFT orders are dispatched once payment reflects in our account. Full details are on the Shipping & Payments page.
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If a product reaches you faulty or damaged, get in touch and we’ll arrange collection and either replace or refund it, at our cost. If you simply ordered the wrong thing, unopened items can be returned within 10 days at your cost. The full policy, including how to send something back, is on our Return & Refund Policy page.
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We’re in Durban, South Africa, 12 – 16 Cordova Close, Briardene, Durban North, 4051. Everything is made here in our own kitchen.
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Yes. We supply kitchens of every size, from a single outlet to national operations. Have a look at our Catering Range, then talk to us about what your menu needs.
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Just about everyone who feeds people. We supply butchers, fast-food outlets, supermarkets, cash & carries, ship chandlers, food service (HORECA), schools, canteens, restaurants and restaurant chains, hotels, home industries and more, right down to the vendor on the street corner.
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Yes. Samples are free, in sachets, the courier cost to send them is to your account (that’s how we know you’re serious, not just collecting). When you place your first 20-foot container order, we gladly reimburse that courier cost.
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The minimum trade order is a 20-foot container, and you can make it up from a minimum of four flavours.
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Yes, within certain parameters. Email us with what you have in mind, volumes, flavour ranges and the like, and we’ll come back to you with more information (and plenty of questions of our own).
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Yes, we do. We’ll work within the parameters agreed with your company. Get in touch and we’ll talk through what’s possible.
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Yes. We have an active R&D team that develops flavours, both following trends and creating originals unique to your brief. If you need something that doesn’t exist yet, tell us about it.
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There’s a lot to discuss before exclusivity is granted. If that’s a route you’d like to explore, email us and we’ll take it from there.
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Speak to us. Tell us what you do, where you want to be, and show us your menu. We’ll advise which of our products will work best for you. Cost is always a concern, and we think you’ll be pleasantly surprised at how competitively we’re priced.
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Head to our Contact page and send us a trade enquiry. Tell us a little about your business and what you’re looking for, and the right person will get back to you.